Store Policy
Customer Care
We strive to provide our customers with the highest level of customer care and satisfaction. Our team of friendly and knowledgeable staff are here to answer any of your questions and help you find the perfect product for your needs. We guarantee a 100% satisfaction with every purchase and are committed to providing you with the best possible shopping experience. If for any reason you are not satisfied with your purchase, we will do our best to make it right. We want to ensure that you have a pleasant and enjoyable experience.
Privacy & Safety
We take the privacy and safety of our customers very seriously. We have a comprehensive set of policies and procedures in place to ensure that our customers can shop with confidence. We adhere to the highest standards of data security and use only the most secure payment methods. We also have a team of trained professionals who are available to help customers with any questions or concerns they may have about their privacy and safety. We strive to create a safe and secure shopping environment for all our customers.
Wholesale Inquiries
We are proud to offer wholesale options for retailers. If you are interested in purchasing our products in bulk, please email us at sales@katokreations.net. Be sure to provide detailed information about your business. We will review your request and respond with pricing and other information as soon as possible. We look forward to working with you and helping your business succeed!
Payment Methods
- Credit / Debit Cards
- Shop Pay
- PayPal
- Offline Payments
Let customers speak for us
I got the snowman layered ornament, and it exceeds my expectations! I am in love with it, and I’m so excited to gift it to my parents. Good quality ornament, quick turn around for receiving it, and amazing customer service! I cannot recommend this enough.
I was so excited when this ornament came, because it looks even better in person, than in the picture (and as you can tell, the picture looks really cool)! A fantastic addition to your Christmas tree, or even an amazing gift!!! A great company to work with! Thank you!!!!
This has to be one of the coolest ornaments I’ve ever bought. The detail is amazing! The 3D effect is fantastic! Such a great addition to our Christmas tree. …and amazingly fast shipping too! Great company!! Can’t go wrong!!!
I was able to do a custom order! It is perfect! The owners were amazing to work with and the item shipped fast and feels durable. This is a gift for my father! I will order from them again!
These are some really cool coasters! They are exactly as described on the site. I'm very happy with my choice here. Exactly what I was looking for. Completely satisfied!
Got one for me and then ordered one for a friend for Christmas!! Can’t wait to give to her!!
So cute , looks just like a can a hairspray! Exactly as expected!
I bought this as a birthday gift for my friend and SHE LOVED IT! She sent pics when it arrived and it was perfect!! I will be purchasing more in the future. Highly recommend for the quality and stellar customer service.
